6th Jun 2023 @ 9:51 am

Customer service may seem a little more brusque in Lanzarote, but that doesn’t mean people are being rude. Buying a carton of milk in Britain may involve several pleases and thankyous, but things are a little more direct here.


Buenos días – Good morning

Buenas tardes – Good afternoon/evening

Hola – Hello

It’s polite to greet a shop assistant, a waiter or anyone else you’re dealing with. “Buenos días/buenas tardes” is the most common greeting, while “Hola” is a little less formal.


Señora – Lady/madam

Señor/Caballero – Gentleman/Sir

Mi Niño/Niña – My son/daughter

A shop assistant may call you Señora or Caballero – a formal way of address. Mi Niño/Niña is a very fond Canarian term, like “luv” or “my duck” in English.


Una bolsita – A plastic bag

Con tarjeta – With a credit/debit card

En efectivo – In cash

Cambio/vuelta – Change

In supermarkets you’ll usually be asked if you want a bag, and often asked if you want to pay by card.


¿Cuánto es? – How much is it?


Gracias – Thank you

Buen día – Good day

Buenas noches – Good night

Igualmente / A tí / A usted – Same to you

A thank you doesn’t hurt at the end of a transaction, although it won’t usually be missed. Wishing a good day (or a good night, if shopping late) is friendly and polite.